Virtual Assistant Services
I support businesses with email management, community management, and social media support.
Email Management
Get support on a daily, weekly, or monthly basis
Check emails Monday-Friday
Respond to inquiries with a holding email
Notify you of any urgent emails
Unsubscribe from junk mail
Organize folders
“Inbox Detox” service
“One of the main reasons I love working with Kel is because it’s such a collaborative process – we regularly discuss my current and future goals for the business, both financially and as a brand.
“Kelley will create a content plan to address those goals and then we’ll meet each week to film. In just an hour or two, we create a week’s worth of content and a plan for consistently posting.
“We then evaluate what went well, what didn’t land, and develop new strategies to meet our goals.”
Community Management
Let’s proactively create a thriving online community
How it works:
Provide proactive updates
Promote audience engagement
Engage with followers
Support existing clients with basic tasks like password resets and discount codes
“One of the main reasons I love working with Kel is because it’s such a collaborative process – we regularly discuss my current and future goals for the business, both financially and as a brand.
“Kelley will create a content plan to address those goals and then we’ll meet each week to film. In just an hour or two, we create a week’s worth of content and a plan for consistently posting.
“We then evaluate what went well, what didn’t land, and develop new strategies to meet our goals.”
Social Media Support
Customer service, COLLABORATION AND even HANDS-ON CONTENT CREATION
Some of the services I can provide:
Content Plans - get a list of social media post ideas each month
Content Filming (Local to Amesbury, MA only)
Respond to DMs and comments
Monitor social media channels
“One of the main reasons I love working with Kel is because it’s such a collaborative process – we regularly discuss my current and future goals for the business, both financially and as a brand.
“Kelley will create a content plan to address those goals and then we’ll meet each week to film. In just an hour or two, we create a week’s worth of content and a plan for consistently posting.
“We then evaluate what went well, what didn’t land, and develop new strategies to meet our goals.”
“In working with Kelley, I’ve learned so much about social media marketing, like how the ever-changing algorithm works, and how to create fun and viral videos.
“As someone who enjoys the creative outlet that comes with using social platforms but has a limited amount of time, the best part of working with Kel is that I’m learning all of this valuable information in about a third of the time it would take me to figure it out myself.
“It’s so helpful to have Kelley to bounce ideas off of when they arise and she’s helped me build the confidence to start creating my own videos and posts. The tools that she’s given me have lit a spark of creativity and have allowed me to find the fun in social media once again.”
Pick My Brain
NEED A PEP TALK OR ADVICE?
If you have a specific question or challenge, this is a great option. Let’s connect over a 15-minute call.
“Since I started working with Kel, I’ve seen a 365% increase in reach and 174% increase in engagement with our social page.
“For the first time, we had a reel go viral with over 36k views (and counting).
“In the studio itself, we’re seeing ~20% more new clients walk through our doors.”
Ready to breathe a sigh of relief?
Email, community support, and social media are essential parts of both our personal and professional lives. Let’s move past the overwhelm and instead embrace a balanced approach, integrating these tools seamlessly through thoughtful strategy, routine, and positive guidance.